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*Flu vaccinations are available for those who are eligible, please contact the practice to book an appointment.*

Travel service - We offer a travel service - please ensure you contact us with plenty of notice ( at least 6 weeks before you plan to travel to enable us to plan your vaccination/medication requirements).Please note this is not an NHS service and so any vaccinations or medications required will incur a charge. For further details please click on the link 'Travel Information'

Carers - you are entitled to a health check / review with your GP or Nurse. Please make an appointment at the surgery

Friends & Family test - this is a simple test of our service and provides us with useful feedback as to how we are doing. We would be most grateful if you would complete this short set of questions if you have used our service. Cards are available from reception or your GP/Nurse.

Accessible Information Standard

Accessible Information Standard

A new standard requiring anyone offering NHS care to make sure people with varying levels of sensory and Learning Disabilities can get hold of information in a format they can understand is coming into force this year. Called the Accessible Information Standard (AIS), the standard has five clear stages for the NHS to follow:

  • Ask: identify if an individual has any communication/information needs relating to a disability or sensory loss.

  • Record: record these needs in a clear, unambiguous and standardised way; electronically or using paper records (administrative systems or documents).

  • Alert/flag/highlight: ensure recorded needs are ’highly visible’. Whenever a service user’s records are accessed by other staff members, they should be prompted to take action to communicate appropriately with the service user.

  • Share: include information about a service user’s communication needs as part of existing data sharing processes and in accordance with existing information governance frameworks.

  • Act: take steps to ensure the service user receives information they can access and are able to understand, because it has been delivered in the way that was requested.

Manor Medical Practice are working within the standard and therefore asking patients when they make contact with the surgery, to highlight any needs with regards to the way information is available. This will be recorded on your patient record for all future consultations and correspondence.

Please save and complete the Accessible Information Registration.  Once completed you can email it to us on or print off the form and bring it in to the practice. 

More information on the Accessible Information Standard can be found on the NHS England website.

Please see our policies and downloads for easy read leaflets available.

If the easy ready leaflet you are looking for isn't available in policies & downloads, please try this website:  This website provides a number of leaflets and information in easy read.

We have easy read books available at the practice and braille information booklets.

Braille Booklets available in practice:

Appointments questions to ask

Be Breast Aware

Cervical Screening

Healthy Start Application Leaflet

How to use your hearing aid

NHS Summary Care Record

NHS Breast Screening

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